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By entrusting their IT environment to experts, organizations can focus on core business functions while managed service providers proactively handle the complexities of technology. The concept of managed IT services began in the 1990s with the advent of application service providers (ASPs). ASPs offered limited remote management and hosting of applications, laying the groundwork for more comprehensive services. As technology evolved, so did the demand for more extensive IT support, leading to the rise of managed service providers (MSPs) in the early 2000s. These providers expanded their offerings to include a broad range of IT services, from network management to security solutions. These advancements have allowed providers to achieve economies of scale, delivering cost-effective, high-quality services to businesses of all sizes.

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